In crisis right now? Call or text 988, the Suicide & Crisis Lifeline. If you are in danger, call 911. In crisis? Call or text 988 · Emergency 911 Admissions: (206) 440-6321
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Frequently asked questions

Straight answers to the questions people ask first.

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Getting started

Who does Revive help?

Adults working on recovery from substance use, including people who are also managing mental health conditions, and people returning from incarceration or hospitalization.

How do I get started?

Call admissions during business hours or request a call back. We'll talk through what's going on, check your coverage and help you schedule your first session.

Do I need a referral?

You can contact us yourself. Referrals from counselors, case managers, officers and providers are also welcome. Some insurance plans have their own referral rules, and we'll let you know if yours does.

What should I bring on my first day?

Any ID you have, your insurance card and a list of current medications. Missing documents? Case management can help you replace them.

What are your hours, and where are you?

We're at 8746 Mary Ave NW, Seattle. Our hours are Monday to Friday 9am–5pm and Saturday 9am–2pm. We're closed on Sunday. Directions and contact details

What if I'm in crisis outside your hours?

Call or text 988 any time. For an overdose or immediate danger, call 911. The Washington Recovery Help Line (866-789-1511) also answers calls 24/7. More crisis options

Services & treatment

What happens in a group session?

A small group meets to talk through recovery and practice skills such as coping with cravings, handling stress and planning for high-risk situations. Peer groups focus on shared experience and encouragement.

Do I have to talk in group?

Many people mostly listen at first, and that's fine. Taking part gets easier as you get to know the group.

What's the difference between SUD groups and peer support?

SUD groups are structured treatment sessions focused on recovery skills. Peer support groups are recovery discussions with people who have lived experience. Many people take part in both. Compare services

What is IOP?

An intensive outpatient program is a structured treatment schedule several days a week. It's more support than weekly sessions, without needing to stay overnight in a facility.

Do I need a substance use concern to come to Revive?

No. Revive offers mental health care on its own as well as substance use treatment. If you need both, they're addressed in one plan.

Do you offer psychiatric care and medication management?

Yes. Revive offers psychiatric evaluation and medication management alongside counseling, so medication and therapy are part of one plan. Ask admissions about current availability.

What are community support services?

Practical support that helps people stay well in the community: peer support, day support, intensive case management, supportive housing, supported employment and community reintegration. See all community support services

I take medication for opioid use disorder. Can I still come to Revive?

Talk with our admissions team about your medication and prescriber. We'll explain how we coordinate counseling and groups with your medication treatment.

How long does care last?

It depends on your goals and progress. Your care team reviews your plan with you and helps you prepare for each next step.

Can I keep working or go to school?

Yes, for many people that's the goal. Talk with us about your schedule and we'll look at how care can fit around it. Supported employment can also help you find or keep a job.

Insurance & cost

How do I pay for care?

Our admissions team goes over insurance and payment options with you before you start, so you understand what's covered. Request a free coverage check

Does insurance cover mental health and substance use care?

Most health plans include benefits for mental health and substance use disorder treatment. What you pay depends on your plan, which is why we check before your first session.

What if I don't have insurance?

Call us anyway. We'll talk through your options, including help applying for Washington Apple Health if you may qualify.

Housing

Do you offer housing?

Yes. Revive offers furnished supportive housing connected to care and support services. Ask admissions about current availability and eligibility.

What's expected of people living in the house?

Residents follow house agreements that keep the home safe and substance-free, take part in regular house meetings, and take part in the services in their care plan. We'll go over the details before move-in.

I'm being released soon. Can housing be arranged ahead of time?

Contact us, or ask your case manager or officer to send a referral, before your release date so we can plan with you.

Families & referrals

How can I help a loved one get treatment?

Call us to learn how treatment works so you can explain it clearly. Choose a calm moment to talk, and offer to make the call together. Guidance for families

Will you tell me how my family member is doing?

Substance use treatment information is protected by federal privacy rules. We can only share information with family when the person in treatment gives written consent.

How do professionals send a referral?

Use the referral form or call admissions. Referral paperwork can also be faxed to (206) 260-7480. Share client initials only through the form, and we'll coordinate details by phone.